Nurse Note AI Support
Help with your account, subscription, and Nurse Note AI features.
Need help?
Our support team can help with account access, app features, subscriptions, technical issues, feedback, and general questions.
Support email: support@getnursenoteai.com
Account & login help
If you are having trouble signing in, receiving a verification code, or accessing your account, email support and describe what happened. Do not include patient information in your message.
Subscriptions & restore purchases
If you have a question about your Nurse Note AI subscription or need help restoring an eligible App Store purchase, contact support. Subscription billing and cancellation for iOS purchases are managed through your Apple Account settings.
Using Nurse Note AI
Nurse Note AI helps healthcare professionals organize typed, pasted, imported, or dictated information into documentation drafts. Features may include Clean My Note, nursing note templates, voice-to-text, saved note history, and copy or export options.
AI-generated content is a draft. Always review, verify, and edit the draft as needed before use.
Report a bug
Found something that is not working correctly? Email support@getnursenoteai.com with the subject Bug Report. Tell us what you were trying to do, what happened, and your device or iOS version if known.
Request a feature or send feedback
We welcome product feedback. Email support@getnursenoteai.com with the subject Feature Request or Feedback.
Protect patient privacy. Do not include patient names, dates of birth, medical record numbers, addresses, contact information, or other identifying patient information in support emails, bug reports, feedback, or content submitted to Nurse Note AI.
Privacy & legal
For information about how Nurse Note AI handles information and the terms that apply to the service, review our Privacy Policy and Terms & Conditions.
Contact
Shift Calm LLC d/b/a Nurse Note AI
United States
support@getnursenoteai.com
getnursenoteai.com